CurtainCall Privacy Policy

This Privacy Policy explains how CurtainCall AI, Inc. ("CurtainCall," "we," "us," or "our") collects, uses, shares, and protects information when you visit thecurtaincall.art, book a demo, join our waitlist to hear when self-serve opens, or use our animation production services (the "Services").

We built CurtainCall around a simple principle: your creative work is yours. This policy describes how we handle both ordinary account data and the source material you entrust to us.

The short version. We collect what we need to run your project and our business. We do not sell your personal information. To produce your one-to-one style match we train a project-specific model on your work, used only for your project. We never use your work to train our general models, apply it to anyone else's project, or add it to a shared training set. You can ask us to access, correct, or delete your data at any time.

1. Who this policy covers

This policy applies to studios, IP holders, and individual creators who interact with us through our website, demo and scoping calls, waitlist, and production engagements. Our Services are intended for businesses and creative professionals and are not directed to children (see Section 12).

2. Information we collect

Information you provide

Waitlist email address: if you join the waitlist, the email address you enter in the form on our website. The form asks for nothing else.
Contact and account details: your name, email address, company or studio name, role, and any other details you share when you book or join a demo call (bookings are made through Google Calendar, under Google's privacy policy) or correspond with us.
Project and uploaded content: the source material you submit for a project, including scripts, comic and manga pages, panels, screenshots, concept art, reference images, and reference video. We refer to this throughout as your "Source Material."
Billing information: billing contact, address, and transaction records. Card and bank details are processed by our payment provider; we do not store full payment-card numbers on our systems.
Communications: the content of emails, scoping-call notes, and support requests.

Information collected automatically

Server logs: our host, Vercel, may log basic request data (such as IP address, browser type, the page requested, and the time) for security and operations. We do not run analytics, and we do not use these logs to follow you from page to page or visit to visit.
Browser storage: the site sets no cookies of its own. It keeps one value in your browser's session storage, cc_intro, so the opening animation plays once per visit; your browser clears it when you close the tab. See our Cookie Policy.

3. Your Source Material: how we handle uploaded work

Because you upload original and often copyrighted creative work, we treat your Source Material with heightened care. Specifically:

We use it only to render your project. Source Material and the frames, storyboards, and final animation we generate from it (your "Output") are processed solely to produce and deliver your project and to provide support for it.
Project-specific training, for your project only. To achieve one-to-one style fidelity, our pipeline trains a custom model on your Source Material. That project-specific model, and the style data derived from it, are used solely to render your project. They are never applied to any other customer's work and are retained or deleted in line with your engagement (see Section 7).
No general or shared model training. We do not use your Source Material, intermediate frames, or Output to train, fine-tune, or improve our general or foundation models, and we never add your work to any shared, cross-customer, or third-party training set.
We do not claim ownership. As set out in our Terms of Service, you retain all rights in your Source Material and your Output. CurtainCall holds no rights to broadcast, license, distribute, or reuse them.
Confidentiality. Non-disclosure agreements and project-level data-processing agreements are available on request. They are standard for every Series engagement and available on Pilot and Episode tiers.

4. How we use information

Purpose	Examples
Provide the Services	Parse uploads, generate storyboards and animation, deliver masters, run revisions and QC
Communicate with you	Answer demo requests, send the waitlist confirmation email and the notice when self-serve opens, send project updates, provide support
Billing and operations	Quote, invoice, and collect payment; keep business records
Improve the website	Fix problems found in our host's server logs. We run no analytics, and none of this uses your Source Material
Security and legal	Detect abuse, enforce our Terms, and comply with legal obligations

5. Legal bases for processing

Where the EU/UK GDPR or similar laws apply, we rely on these legal bases: performance of a contract (to deliver your project), legitimate interests (to run, secure, and improve our business in ways that do not override your rights), consent (for example, joining the waitlist or receiving marketing email, which you can withdraw), and legal obligation (for tax and records).

6. How we share information

We do not sell your personal information. We share it only as needed to run the Services:

Service providers (subprocessors): vetted vendors for cloud hosting, compute, payment processing, and email, bound by contract to protect your data and use it only on our instructions. The waitlist form runs on three of them: Vercel, which hosts the site and the server function that receives the form; Google Cloud Firestore, which stores the email address; and Resend, which sends the one confirmation email.
Legal and safety: where required by law, to enforce our agreements, or to protect rights, safety, and property.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.

A current list of subprocessors is available on request at support@thecurtaincall.art.

7. Data retention

We keep Source Material, Output, and the project-specific model trained for your project for as long as needed to deliver your project and provide support, and then delete or archive them according to the terms of your engagement. You may request deletion of your Source Material, Output, and project-specific model at any time after delivery, subject to any records we are legally required to keep (such as invoices). Account and billing records are retained as required by applicable law.

8. Security

We use administrative, technical, and organizational safeguards appropriate to the sensitivity of the data, including access controls, encryption in transit, and restricted internal access to Source Material. No system is perfectly secure, and we cannot guarantee absolute security; we encourage you to use NDAs and project-level data-processing agreements for sensitive IP.

9. International data transfers

We may process and store information in countries other than your own, including in connection with international distribution and delivery. Where required, we use appropriate transfer safeguards (such as Standard Contractual Clauses) for transfers out of the EEA, UK, or other regulated regions.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any right, email support@thecurtaincall.art. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data-protection authority.

11. Cookies

We set no cookies of our own and run no analytics, so there is nothing to opt out of and no cookie controls to offer. The site keeps one value in your browser's session storage, cc_intro, so the opening animation plays once per visit. See the Cookie Policy for details.

12. Children's privacy

The Services are intended for businesses and creative professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

13. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, provide additional notice. Your continued use of the Services after an update means you accept the revised policy.

14. Contact us

Questions about this policy or your data? Email support@thecurtaincall.art. We're a Delaware corporation; written correspondence may be sent through this email and we will provide a registered office address on request for formal notices.